Privacy Statement

At MD Care, Inc. we are committed to protecting your privacy. This statement demonstrates our compliance with applicable privacy laws and explains how any information collected by the Web site is used.

Information Collection, Disclosure and Use

There are federal and state laws that protect the privacy of your medical records and personal health information. Your personal health information privacy is protected under these laws. Any personal information provided when you enroll in this plan is protected. We will make sure that unauthorized people do not see or change your records. We must get written permission from you (or from someone you have given legal power to make decisions for you) before we can give your health information to anyone who is not providing your care or paying for your care. There are exceptions allowed or required by law, such as release of health information to government agencies that are checking on quality of care.

The laws that protect your privacy give you rights related to getting information and controlling how your health information is used. It is required that we provide you with a notice that tells about these rights and explains how we protect the privacy of your health information. You also have the right to ask plan providers to make additions or corrections to your medical records (if you ask plan providers to do this, they will review your request and figure out whether the changes are appropriate). You have the right to know how your health information has been given out and used for non-routine purposes. If you have questions or concerns about privacy of your personal information and medical records, please call Member Services at 1-888-285-9676, (TTY/TDD: 1-800-735-2929) Monday through Sunday, 8am to 8pm, October 15th through March 1st, including holidays, after March 2nd Monday through Friday 8am to 8pm.

When you visit the www.mdcarehealthplan.com Web site, we do not collect any personal information unless you voluntarily provide it to us by sending an e-mail, participating in a survey, completing an online form, or accessing a secure online service. Personal information will not be collected from you without your knowledge.

Any e-mail links provided on our Web site are to further facilitate communications with you. Information collected through e-mail may be shared with our customer service department, employees or other third parties that perform services on our behalf. Unless otherwise noted, e-mail sent from this Web site is not a completely secure and confidential means of communication. Non-encrypted electronic communications may be accessed and viewed by other Internet users without your knowledge and permission while in transit to us.

We do collect limited information related to your use of the Web site in order to serve you better. This information is not personally identifiable and is simply used to monitor Web site activity such as the number of visitors, the pages that each visitor views and the server location used to access the site. We never sell, lease or provide this information to third parties.

We may use "cookies" to improve your online experience. A cookie is a small file created by an Internet site to store information on your computer. Cookies do not allow Web sites to gain access to other information on your computer. Once a cookie is saved on your computer, only the Web site that created the cookie can read it.

Third-Party Links

The www.mdcarehealthplan.com Web site contains links to other Web sites. We have no control over, and are not responsible for the content or privacy policies of these sites. We encourage you to review the privacy practices of any Web site you visit.

Changes to our Web Privacy Statement

We may change this statement from time to time without notice. This statement is not intended to and does not create any contractual or other legal right in or on behalf of any party.